Questions and Answers about Kaiser Permanente Interviews There are no other roles for that position". I had 2 interviews with kaiser received and offer within a week. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. The application opens in early May. These are all excellent skills to have, and you sound very talented! Interview Questions Give an example of an improvement project you led Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. "In my current role there is a lot of staff turnover when it comes to our management team. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. They are also looking to hear that you understand the greater role this job plays in providing excellent service to the patients and fellow colleagues that you would be serving in this role. ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. If I were to be offered this position, I would look forward to bringing these services to this area as well. This ensures that you give the right amount of information and detail to create a compelling and memorable answer. ", "No problem. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. 57 questions about Interviews at Kaiser Permanente. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. Once developed, I researched and put out contact to users of the systems and we saw a great response rate to the survey. Image source: Times Herald. I can see how it would be stressful when you care for your patients' success so much! Kaiser Permanente Interview Questions in Atlanta | Glassdoor I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. This is a great start! Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. This could include increasing budgets or improving patient care. This accuracy ensures that patient care transitions from one caregiver to the next. This shows the interviewer that you've done your research and aren't answering vaguely. ", "I have three philosophies when it comes to my work. We also raise chickens and goats and have a couple of horses as well. We will re-assess in December, but it seems to be working very well. Tell me about yourself. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. I've cleaned up your answer slightly to more successfully deliver your message. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. It sounds as though you do everything possible to ensure your patients are set up for success. Great work giving your example and then highlighting how you corrected the error. My youngest daughter is involved in volunteering. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. Learn more here. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. One of the toughest parts of communication can be delivering bad news to people with whom you work. But I want to be upfront, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. I took these methods and incorporated them into our setting. Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have. That question can start up a great conversation, and you may learn a thing or two as well. ", "I know this will come off as cliche, but it's truthful. Consumer Sign On| Kaiser Permanente . Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. Questions and Answers about Kaiser Permanente - Job Search | Indeed As well, I am an active participant in my local rotary club. I also receive emails from different pharmacy pages with interesting articles.". I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. ", "In looking to further my career in the healthcare field, I know that Kaiser Permanente has the highest of quality standards for the care that they provide. If you have a criminal record, you must disclose this. During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. 35 Kaiser Permanente Interview Questions & Answers Table of Contents Adaptability 1. Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. As you answer this question with a specific example from your past, reiterate to your interviewer that you have excellent verbal communication skills and listening skills that will help you be a great communicator on their team at Kaiser Permanente. 91% said yes. Does it help you build trusting relationships with community members? Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the I returned to the US just last month and had been actively looking for work the past couple of weeks. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. At the end of the day, many role titles are fluid. I like to manage my time to finish my projects on time. The program was a success, and upper management chose to keep it implemented for another six months. . These experiences have really opened my eyes to working with people from backgrounds different than myself. ", "Coming on board to the tight-knit team you have here at Kaiser Permanente, my first goal would be to get to know each and every person on the team and find out what I can do to make their job easier and more efficient. In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. ", "I believe in volunteering in the community where you live. Once this trust is developed, my patients can fully trust me and recommend my services to future patients. But this is usually just for transitions. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. Take a few minutes to tell the interviewer a few things about yourself. where i concurrently pursued a degree in both nursing and biological sciences. Second, I want to be the best at what I do. Looking back, I now make time in my calendar every day to review all emails that have come in and take action on any that are required so that nothing gets missed. ", "Delivering bad news to a patient is very difficult. Contact us here. Custom Care & Coverage Just For You | Kaiser Permanente I get along well with others and work well as a team.". Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). There are many tools that you could use to excel in your job but remember - the most significant tools you possess are an excellent attitude and a great team backing you. Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. My spouse and I are a foster home for abandoned dogs and we love this aspect of our lives. Healthcare is not a place for gimmicks because health is precious and irreplaceable. In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. This is one of the reasons I have applied with Kaiser Permanente. In asking this question, your interviewer would like to know if you can adequately handle being the bearer of bad news. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. It is not the ideal situation, but I have always adjusted for the good of the team. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. "Early in my career, I was working a night shift with minimal staffing on our unit. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? At Kaiser Permanente, the most difficult side of working in the healthcare industry entails having difficult conversations with both colleagues and patients. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. Then I organized and effectively communicated this information with my attending. Excellent! ", "I'm a bit of a nerd. The patient, staying because of back surgery, was unable to hit the call button. This approach has greatly reduced in-house issues related to communication. I take the time to listen and reflect back to ensure that I am providing the best care possible. Either way, be honest with the interviewer about your preferences without leaning negatively, either way. We also met the needs of our team by protecting the positive culture we had worked so hard to create. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. I have enrolled myself in an evening/weekend workshop for the next six weeks. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. I have had to adapt to 3 new managers in the past four years and each has had their own unique styles and expectation. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. "A bit about me - I love to travel, read, and conduct research. At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". Interview answers were first added by Ryan Brunner on an unknown date, Interview questions were first added on August 9th, 2016, Interview questions and answers were updated by Ryan Brunner on September 20th, 2018, 1 community answer was added by Lauren McCabe on October 22nd, 2019, 1 community answer was added by Lauren McCabe on October 23rd, 2019, 5 community answers were added by Rachelle Enns on November 27th, 2019, 1 community answer was added by Rachelle Enns on November 28th, 2019, 8 community answers were added by Rachelle Enns on November 29th, 2019, 7 community answers were added by Rachelle Enns on November 30th, 2019, 1 community answer was added by Rachelle Enns on December 3rd, 2019, 1 community answer was added by Rachelle Enns on December 4th, 2019, Interview questions and answers were updated by Rachelle Enns on January 26th, 2020, 2 community answers were added by Rachelle Enns on May 8th, 2020, 6 community answers were added by Rachelle Enns on May 9th, 2020, 112 questions and/or answers were updated by Ryan Brunner on November 21st, 2021, Checked for grammar and spelling mistakes by Crystal Goines on November 21st, 2021, 1 community answer was added by Kevin Downey on June 28th, 2022. "I believe I could improve on some technical skills including Excel and Word. Reiterate to your interviewer that you are aware of the stressors that come with this role. But when I'm home, I don't think about work. 35 Kaiser Permanente Interview Questions (+ Answers) Submit as soon as possible so that you will have more time to gather the required supplemental documents. "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction. "I am a highly detailed person, and I thrive on having a high level of organization in my day. If you usually like to generate new ideas and allow someone else to execute them, share your creative side while expressing that you prefer for others to take the lead. Health benefits. ", "Having worked as an RN for eight years now, my ultimate career goal is to be in a leadership position like a department director. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. We do not have advertisements on our pages but we do try to make money through paid-memberships. They want to know that your passions align well with what Kaiser Permanente is offering. I'm happy to answer any questions you have. ", "I am an avid fan of Google alerts! Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.".
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