A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. I had pretty much the same experience, and the payment went through this time (Thanks Kelsey!) bloomberg 111 63 r/ATT Most likely you started an order, then didnt complete it, then started it again.. and this triggered something. When I tried contacting a live chat agent, nothing could be done either. Now, I get the same response a BC1040 gets "Max Order Read Attempt Reached"I was on the phone again today for OVER 2 HOURS! So, same situation, I entered the pmt info while she was on the phone, all seemed fine. And another thing I noticed is that the agents have an itch for reordering. We understand how important it is to get your order processed as quickly as possible and well do everything we can to help get things moving along. Stores your username on this computer. Another reason why your Verizon order may be pending is that the items you ordered are out of stock. Remember my username. Get up to $500 when you. The most common reason is that the customers credit card information needs to be verified. Started and stopped a couple of times. And in the process, they mess up the order the second or third time in some cases. If you still need help, you can contact Verizon customer service for assistance. You can also contact customer service for assistance. Thanks again. I can customize whether I want pictures, videos, contacts, notepad notes, screenshots, etc. You need to have the service for 90 days prior to it being suspended, and you must have at least 3 months of active service in any calendar year. Get up to $500 when you bring your phone. Holding my order - Verizon Community Additionally, it is always helpful to have any relevant account or reference numbers on hand when speaking with customer service in order to expedite the process. All seemed well as I entered my cc pmt info while on the phone with the rep. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Another possibility is that were experiencing high demand for the product or service youve ordered and we need time to catch up with production. So if youre wondering why yourorder is still pending, dont worry too much it should hopefully clear up soon! My online account states order on hold despite email telling me phone was rescheduled for delivery from the 1st to the 8th of October. One was the iphone 14 which we knew was backordered until November 18th. I placed my order back on 6/7, everything was showing as going fine with my order but I just received (within the last hour) an email "Your Order is on Hold": Dear Valued Customer, Your order is scheduled to be processed. Order on hold - Verizon Fios Community I had to get the charged verified through my bank and then get Verizon to run the payment again, and it went through. Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. Welcome to /r/Verizon! The person I spoke to confirmed with two of her supervisors that this is an issue with the backordered iPhones. I am out of the US so I hope I can still receive a code if they send one. For a better experience, please enable JavaScript in your browser before proceeding. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. The reps said it was fine on their end, multiple times, but I didnt trust their system. Now, my only option is cancel the order and re-order, everything works now and I got the T&C signed again. Called Verizon, was told I can just cancel and re-order. In any event, customer service and fraud alert representative were very polite, patient and helpful and order has gone through. I have the same question 0 Likes Reply 1 Reply All Community topics Just got my shipment confirmation for my order! Other reasons include issues with the shipping address or billing information. I am spending my 3rd hour with them - same message "Max order read attempt reached." I have the same issue it says the order is on hold (Order for iPhone 13 pro graphite 128gb) because of payment. You should not use this feature on public computers. I already see the sales tax charged on my card, and I have also changed the card on file and enrolled in autopayment just in case. Lastly, there could be an issue with the billing address associated with your account. You can also set up customizable announcements to inform callers of promotions . GAME INFO. Animal Word Scramble game. Game of deciphering animal names Put your S4 SCH-I545 into Download/Odin mode: hold Volume Down+Home+Power buttons together for 2-3 seconds until you see a warning screen with a yellow triangle. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. This process took much longer because they have to "reinstate the promotion" in order for me to receive the discount that I should have gotten in the first place. If youve ever placed an online order only to receive a notification that your order is on hold, you know how frustrating it can be. First, try checking the status of your order online. What does it mean if my order is On Hold? - Customer Care Center There are a few reasons that could be the case. These orders require further review by our Customer Care Team and is completed within one . FIOS order still "on hold" - Uploaded home purchase contract, no Create an account to follow your favorite communities and start taking part in conversations. Thank you. Keep me informed what you find out if you could and I'll do the same. I ordered through Verizon so I would assume I would have to go through them. My concern wasn't tracking the package, but rather what I need to do on my end for my order/payment to be processed. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. iPhone 13 Order on hold and action required, but terms and conditions not required Update: Spent 1.5 hour with Verizon rep and finally figured the issue which is the payment never PROCESSED!!! Open the Verizon Messages app. Shout out to Silvester, you deserve a raise!! Best Answer: Yes, you can see your husband's text messages on Verizon. On-hold music can help reduce hang-ups, especially during long waiting periods. Received an email notice to finish my purchase a couple of hours ago. The Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011). Bob61. I have been purchasing my iPhones from Apple. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You will receive a confirmation email when processing is complete and your . Received an error message that I needed to speak to someone. 99/mo for 600 GB storage after. If you've already taken this step, check your email for updates.". Get up to $500 when you. Verizon has not yet provided any information about when the issue will be resolved. Have a phone you love? Order on Hold - Verizon Community Verizon Community Services My Verizon Order on Hold More Options ***Announcement: Early next week, we'll be merging the current Fios and Wireless Communities into the all new Verizon Community! What is the best way to take action? Online only. It allows you to create up to 100 different ways to scramble letters for any word. Order on Hold!? - Verizon Community The same thing is happening to me what should I do. The only thing we could think of is that I hadn't bought a phone through Verizon for many years (probably at least 10). Spy on Someone's Verizon Text Messages. JavaScript is disabled. The app keeps telling me to "take action": "To process your order, we need you to take action. Verizon lost its Network Superiority and now in 3rd Year of Below Industry Growth, going from 1st to 3rd in mobile customer gains, after bungling its 5G rollout. Select the device you want to setup from the provided list.TCC - VERIZON AUTHORIZED . Any normal person would have moved to another provider (AT&T) in my case. Verizon Device Sign in. Youll likely need a copy of your id and a utility bill(gas/electric). Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. i dont know what you had to upload? I placed an order for two phones. Plus, get iPhone 13, on us. I've had numerous problems with orders from Verizon since I switched to them earlier this year - I am appalled and dumbfounded by how incompetent the "US wireless leader" is. While a lot of things there are exactly worth the dollar you'll pa My move in date is approaching soon (June 21st), but my Verizon Fios order has been on hold even after uploading my proof of residency a while ago. You are using an out of date browser. Eventually, the person helping me decided to schedule a call back to me because she was working with another department to correct the issue. Press question mark to learn the rest of the keyboard shortcuts. Have a phone you love? Please check your Private Messenger inbox for a message from a Verizon support agent. It still says on hold after doing all that. User ID/ Verizon mobile number. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Linksys Mr8300 ManualSnapshot images may support additional hardware Everything went through without a hitch. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Will Messages Deliver After Airplane Mode. They saw that I had accepted the terms (which was asked 1000 times).even though apparently they could see that I had. Re: Fios order on hold, moving very soon. I also heard vz is doing soft credit checks on existing customers when they make an order, to help decide your spending limit for device payments. Normally just a credit check, and deposit required for those who have no credit or little credit. My Verizon Log In, Sign in to your Verizon Wireless or Fios Account You must log in or register to reply here. It would not allow me to put in my credit card information for three different cards, it told me I needed to call support. In-Store Pickup, Order Online & Pickup in Hours | Verizon Ordered Verizon Fios about two weeks ago, and the order is still on hold. With select 5G Unlimited plans. Ridiculous. I've put in my payment info, accepted terms and conditions, and created My Verizon account successfully. I uploaded all relevant documents when I ordered Fios two weeks ago. Visit the store Head to the store and pick up your order from your selected pickup method below. Remember my username. EDIT: There were two reasons: 1) I had my credit reporting services frozen - so unfroze Equifax (that's the one Verizon uses, fyi) and soft credit check went through; and 2) there was a fraud alert - reason was not eligible for self-service, with no reason given why. Press and hold the power switch to turn your device back on. There are a few reasons why your Verizon order may be pending, and well go over them all here. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. This never happened. That rep stated that my trade in is processed and to disregard the email and that phones won't ship out until 15 October. Although I am using a lot of caps here, I never raised my voice or talked harshly to any one because I know that its not "a fault" of theirs, its the system. So Friday, I went to a Verizon Corp store and sat in front of a salesperson while he called verizon so that he could help me see it through. In the meantime, customers are advised to check back later or try again later. But WHY DOES NO ONE HAVE THE AUTHORITY TO CORRECT THE PROBLEM?! Thanks again. If youve placed an order with Verizon recently, you may be wondering why its on hold. You can't have more than 1 pending order on your account at a time. Wondering if anyone knows what if anything I can do on my own tonight. Create new account. Amex hasn't flagged it and Verizon says to check my email, but the only emails I have so far are the order confirmation and steps for trade in. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Will see what happens. Order on Hold for Payment - Verizon Community It still says on hold after doing all that. It is a system issue on Verizons end so they unfortunately cant do anything to fix it. Order on Hold - Verizon Community I was told to expect my iPhone 14 Pro Max 512gb Space Black to ship after October 21. Online only. Now, my only option is cancel the order and re-order, everything works now and I got the T&C signed again. Order on hold - Verizon Community My order is on hold and I called Verizon said they needed more identification i sent that in on a link they sent to my email and it is still on hold Skip to main content Accessibility Resource CenterSkip to main content PersonalBusiness Stores Espaol ShopShopShop Close Shop Shop all Deals Note: Only an Account Owner or Account Manager can request that a pending order be removed. they should be able to sort it out. Continue. Hold messages can help you communicate better with customers. Pre order, on hold action required : r/verizon - reddit However, the status page says I will receive an acknowledgement once the proof is received. Get up to $500 when you bring your phone. and our 256 gb iPhone Pro, Sierra Blue. I did that, now my order i on hold with action required which is Review and accept T&C. Comparing Linksys EA7500 vs Linksys EA8300 vs Linksys MR8300 Sort: Order Added Price: lowest first Price: highest first Brand: A - Z Brand: Z - A Top Rated Clear All. Place your order online or on the app for pickup. From a web browser on a computer, sign in to My Verizon. Same thing happened to me. Welcome to /r/Verizon! Web instructions say to check email, but there is no email.I'll call them tomorrow since this was an online order. "@Harriszilla I don't recommend cancelling an order if the promotion on it has expired, or is not able to be claimed again. He kept saying I wouldn't be able to track it until 24 hours. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. I just chatted to see why there's no longer a shipping date by the galaxy and was informed that . From the top of the page, hover over Support and then click Order Status. In Roblox Warrior Cats: Ultimate Edition, players can fully customize their cat and join one of the six factions t Accessibility Resource Center Skip to main content. Thank you. What is the best way to take action? 0 Released; Jun 1, 2022 TWRP 3. On the next page, enter your order number (this can be found in your confirmation email) and your billing zip code, then click Check Order Status. Have a phone you love? Please Verizon, how can I get my iPhone. Thank you. If youre having trouble with your order, the first thing you should do is check the status online. Average processing time is 3 days. Personal Business. With select 5G Unlimited plans. From here, youll be able to see if your order has shipped, is in progress, or if there are any issues with it. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Sch S738c TwrpSamsung Galaxy Centura (SCH-S738C): device overview At this point don't think my phone is shipping by 10/22. The order went through and I got a confirmation email right away. If youre a Verizon customer, you may have noticed that your order is on hold. 2. NEW YORK - Even if the strike at Verizon Communications is resolved this weekend, Dr. James Murray will . Looks like they were correct that it didn't affect our order. Got the same thing, all I had to do is verify my phone number and it went from on hold to processing. If you dont hear back from the seller or if your order status remains unchanged after taking action, try contacting customer service for assistance. *Robert" With a little help, you should be able to get your order moving again in no time! 3. After I click the link in the email Verizon sent me, it shows T&C not required for this account, called Verizon again and told me I should be fine, now my order is not moving anywhere. Thank you for being a Verizon customer! Pick up your online order at a Verizon store FAQs Pick up your online order at a Verizon store FAQs Have a phone you love? Verizon Cloud Login is used to access Verizon cloud storage. That must be it. It can help you save money and allows you to keep your telephone number. 08-29-2022 04:08 PM. I engaged with the rep through chat since the phone wouldn't connect to a live human being. Once you have done so, you will then be connected with a customer service representative who can help you with whatever issue you may be having. and they have no idea what it is and how to deal with it. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. If this is the case, you should contact your bank to make sure everything is correct on their end. Do I tell them my phone number or will they send me a code to verify my number. Order on hold - Verizon Community Let me know if you find a solution. This happens occasionally with popular items, and Verizon will do their best to get the items in stock as soon as possible. Was supposed to be delivered on 9/30. Then 20 minutes later I get an email from Verizon saying my order was on hold. Thanks for the info. No issues. If that banner shows up on your order then you are fine. A community to discuss and ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL, Landline, etc. Normally if you are not exchanging a tank you will be paying full price for the tank (~$40) and then the local cost of the propane fill (~$20). My guess is because I hadn't bought or upgraded a phone with Verizon for many years, but that's just a guess. Verizon orders on hold Share this: Click to share on Twitter (Opens in new window) . Maybe thats whats going on? To get your order moving again, simply follow the instructions in the notice you received and provide the requested information to the seller. Then, you can view the Verizon messages by scrolling through the messages you have communicated with a particular contact number. For more information, please see our On the next page, enter your order number (this can be found in your confirmation email) and your billing zip code, then click Check Order Status. Samsung Galaxy Centura (SCH-S738C): device overview, features, popular tutorials and troubleshooting guides. Download Verizon Cloud today and make the most of your digital memories. How to exchange your propane tank - YouTube 0:00 / 1:08 How to exchange This can happen if youre using a new credit card or if there was an error with your payment information. I was transferred so didn't have to call but that's the number if it's helpful to anyone else. Just ordered the iPhone 13 pro and charged my up front cost to my amex (which shows as pending). I ordered a 13 and upgraded my service on Oct 11 (a promotion was in place at this time that I wanted to use). 3. My order status page says the order is "on hold" and that Verizon needs proof of address. The person he spoke with said that they couldn't get the order to open up that something was wrong. Please check your Private Messenger Inbox for a message from a Verizon Support agent. Ordered a 14 PM 512GB Purple on 9/9, no updates, just shows the order was created. but my new order is giving me the T&C orange bar again. Touch and press the TV button on your Spectrum remote control, then press and hold the OK button for a second while still holding it. The funny thing is how does a company like Verizon which provides wireless and internet services not have the proper software to handle all payments and verifications properly. Order on Hold - Verizon Community Then received an email from VZW at 7:31 pm saying "Your order is currently. How can I? Can anyone from Verizon contact me? 10-28-2022 06:35 PM. I just put in a new order, even though that meant pushing my iPhone 13 back. In most cases, an order is placed on hold because the seller needs more information from the buyer. Cookie Notice So instead of taking up even more space on this board, with what happened Sunday, Monday, Tuesday, and yet again today, let me just say that VERIZON HAS A PROBLEM AND ABSOLUTELY NO ONE SEEMS TO BE ABLE TO CORRECT IT.