I am not alone in this and their Facebook page is full of similar issues. There are many easy self service tips you can do to help you enhance your experience. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! The didn't know there own settings to get their phones to work. Text 611611 to check your balance, get refills and much more. You need help? Press 1 for English and then 4 twice through menu prompts. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. They constantly use data and can slow down the processing speed of your phone. So if thats what you want, feel free to explore it. And since todays guide is about how to cancel your Straight Talk service, here are a few steps to help you on your journey. Original review: Feb. 1, 2023. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. Sign up to receive our free weekly newsletter. 4G LTE or 5G-capable device required. With Android 4.0 and later versions, you can set a mobile data limit reminder. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. I use the app to refill my monthly service and it always goes off without a hitch! There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Available online only. For more information about reviews on ConsumerAffairs.com please visit our Customer service is the worst, worst trained individuals on the planet. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Credit card and Account required for enrollment. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. Our content is intended to be used for general information purposes only. There is a charge for this service for noncustomers. Full web sites require more data to view and browse. Check running services and close unnecessary applications. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. Very frustrating since Im having to borrow someones phone. Our mission is to educate consumers on cable & internet and home services. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. FAQ. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. > Change Credit Card or Checking Account. Have an issue or a question search the site, Need help? Find answers to common Straighttalk questions below. They are crooks and will not help! I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. There's a problem. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. The worst phone service ever!!!! They are a SCAM!! Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. She switched me over and I told the next person what happened. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. Jan 4th of 2023 lost all coverage and internet. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. > Pay My Bill. And should that be the case, you might want to cancel. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Corporate Advocacy Business Remediation and Customer Satisfaction Program. RATES EXCLUDE INTERNET SERVICE. Posted by nepaguy001. I can't get pictures in my texts and they are no help after days of taking to them. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Yes, you can with the Straight Talk Bring Your Own Phone program. Find more than 137,785 complaints| Ripoff Report These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. Click below for our Contact Information and hours of operation! I never was able to get one. All rights reserved. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Calls must originate from the US or Puerto Rico. I have been a customer for about 7 years (with 4 phones/lines) in my household. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. 2023 Trustpilot, Inc. All rights reserved. This helps your unused balance roll over to the next service cycle. Switch "Screen Timeout" to the lowest setting. Tried again this afternoon, rep. was very rude and condescending. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Copyright 1997-2023, Ripoff Report. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. The appeal of Straight Talk is its flexibility and affordability. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. The NEW $55 Plan will now provide Unlimited High-Speed Data. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Straight Talk does not own their own cellular towers. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Hiding negative complaints is only a Band-Aid. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). At this point youve probably tried calling Straight Talk Wirelesss customer service. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. on 2/28 at 12:51PM I called ST customer service. Lets get it Straight. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] Straight Talk Contact Info. It offers four different service plans with different data and storage options. You will need to perform a separate checkout for the items in your cart. Well start sending you the news you need delivered straight to you. In short, the two companies are not related. Straight Talk could never get my phone to activate. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Many customers received refunds from the company. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. Depending on location, powered by 5G or 4G WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? You'll see a list of merchants you've subscribed to. Track data Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Your System Sucks. Calling customer support is useless. WebAt Straight Talk, customer service is extremely important to us. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. Your phone should be active within minutes; however the activation process may take up to one hour. Please select which one you wish to keep. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. Tell us what your question is about so we can direct you to the best team to help you. Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. You now have a spot reserved for Straight Talk Home Internet Service! The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. Service is currently available for your address. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. I told all of them the error I got. Thanks SO much! After converting to the Verizon sim, my line has shown "inactive" for weeks. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Your balance information will be displayed on the screen. Other terms and conditions apply. Now Im sitting here on hold again for over 20 min now. Have an idea for Straight Talk? How Do I Register My New Straight Talk Phone? Chat with Support Call Directly Need guided support? The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Wasted half a day! Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. What a complete waste of time. Listen: OBR Straight Talk Episode 8, We Suck Again! Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. and maybe a couple more hours before they can get it fixed. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. International long distance service is available to select destinations only, which are subject to change at any time. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. I always get great service and customer service is great. BACKGROUND APPS: Turn off apps running in the background. For more specific results for "straight-talk-.com". I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. I mean extremely rude. To use this option, simply visit the Straight Talk official website. NOTE: It can take between 15 ? Cell service is strong here. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". Sorry they won't. That dirty freaking bad customer service is awful at Straight Talk. Its just ridiculous. Claim your profile to access Trustpilots free business tools and connect with customers. Yes, you may change your Straight Talk phone number. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Called customer service and she did not help me at all. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. J.D. They outsource all of their work to Philippines who do not know the basics of the English language. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. I accidentally threw my sim card away when switching to Visible. Some phones on specific plans have hotspot capabilities. Conveniently this happens while Im broke down in the middle of road. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. You have exceeded the amount of items allowed in your cart. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. I have been without service since 1/02/23. You can call us directly and we will help you. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. Actual availability, coverage and speed may vary. Reward Points have no cash value and cannot be transferred to another customer. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. You will also receive a text message with the details. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. WebAt Straight Talk, customer service is extremely important to us. Help is just text away. Once the application is downloaded, you will need to sign in with your email credentials (username and password). I am very angry. You will need to perform a separate checkout for the items in your cart. Airtime minutes will be deducted plus the cost of the International call. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Billing & Payment. It goes against our guidelines to offer incentives for reviews. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Refill with your credit card right from your device. Send a letter: It is also possible to write and send a letter to Straight Talk. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Or who knows as it was not freely shared. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. How Do I Check If There's Straight Talk Coverage in My Area? Never had any other carrier! The data is non existent no matter if it is the beginning or end of your service date. I am now in the process of changing carriers because of how horrible they are and continue to be. Access the Wifi Optimizer to help reduce data usage. PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. You have exceeded the amount of items allowed in your cart. Note that it can take up to two business days for Straight Talk to process your request. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. They refuse to credit my account and are charging me full price for another month without the service I paid for. Calls must originate from the US, or Puerto Rico. It is affordable and I like that I could bring my own phone. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.)