You have a few leadership opportunities posted online. Generate a list of pending requests from DMIS to analyse advance work load profile. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. My co-worker wanted to go home, and he suggested that I lie about our count. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. I was asked did I google it? I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. "Thank you for asking - I do have a few questions. I believe it's easier to 'do' rather than 'tell.' "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. You can be a motivator and a positive communicator in any situation at work! Here are some sample questions: - When would you like to have this position filled? . ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". Dubai Plan B is always ready to go.". Dubai First you will have an assessment test which is basically you need tackle the time limit. 31 Dnata Interview Questions (+ Answers) United Arab Emirates, Vice President, Commercial & Business Development Questions and Answers about Working at dnata | Indeed.com ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. Mohamed Jumaid - Customer Service Agent - dnata | LinkedIn Interview questions and answer examples and any other content may be used else where on the site. "I am happy to comply with any background check required. Free interview details posted anonymously by Dnata interview candidates. Strong support professional with a Bachelor of Business Administration (B.B.A.) Als u dit bericht blijft zien, stuur dan een e-mail Dates shown above are approximate. I interviewed at Dnata in Feb 2023. Everyone has something to offer using their unique qualities.". One to one interview, the process was quite relax. What is the interview process like at Dnata? With that said, I can certainly work in an unpredictable environment from time to time. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. Discuss the importance of safety, and what it means to you. 37 Dnata Customer Service Agent jobs. "I do consider myself to be a creative individual. The topics included energy efficiency and recycling.". My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. Find additional company focused interview questions by practicing from one of our industry sets. People cannot deny the ways that you impact their life, regardless of how they feel about you.". Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs It's always a great idea to have questions ready for the interviewer. Therefore, any date prior to 2019 might not be accurate. "I am always interested in learning more about this industry and the changes that are taking place. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. If so - be sure to mention those achievements as well! Followed by 2 technical ,1 managerial round. dnata Employment and Reviews | SimplyHired I interviewed at Dnata (Manchester, England) in Oct 2022. Able to work under pressure, and possess good problem-solving and communication skills. Where do you see yourself growing within Dnata? I was top of my class, and working full time. The process took 1 week. Amongst other general interview questions, I was tested on what do acronyms stand for. 3 round of interview. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). Amongst other general interview questions, I was tested on what do acronyms stand for. Dubai Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. There were a few key takeaways from this experience. The you ill have a hirevue interview. Be sure to research the kind of environment offered in this position before the interview. Se continui a visualizzare Sheikh Zayed Road Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. With that said, I love to learn about new resources. "I understand that your work environment is very collaborative. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. We do not have advertisements on our pages but we do try to make money through paid-memberships. "In the past few years I was able to upgrade my education while still working full time. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. A waste of my time! Careers | dnata Report. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Most frequently, I read Pavement Publications. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. Your company is forward-thinking and progressive. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Even if you're not leading a team, you can still demonstrate the qualities of a leader! To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . Offering ground handling, cargo, travel, and flight catering services in 35. Talk to the interviewer about this specific task and what it meant to you. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. Close your answer by asking the interviewer if they would like to see you take a particular course. A potential employer will often base their offer on your current salary. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. It didn't take much time before our manager noticed this particular individual was slacking. dnata Airport Operations If you want to ace your upcoming interview, practice with our topical-based interview question sets. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. Be as diplomatic as possible by highlighting the pros of each. Dnata Customer Service Agent Jobs | Glassdoor "I completed my Engineering degree in 2011 from University of Florida. Philippines, {%selectedMarker.primaryContact%} Languages:{%selectedMarker.languages%} Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. P.O Box 522, Vice President Commercial Muhammad Shofiyan Abdul Aziz - Customer Service Agent - dnata - LinkedIn The typical Dnata Customer Service Agent salary is 16,026 per year. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. It shows that I can take the lead on a project without having my hand held.". If I were to be asked to lie, I absolutely would not do that. "The bulk of my industry related education has been on the job training. It's important to be able to professionally give and receive feedback.". Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. Briefly share with the interviewer how you stay up to date on current events related to Dnata. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? ", "I try to leave the small, quick tasks for last. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Glassdoor users rated their interview experience at. Be prepared with specific examples from a recent news story or client reviews. Every new dnata employee, regardless of location or company, receives consistent training on their first day. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. How to Answer: Why Do You Want to Work Here? This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' - collgues de tout type comme par tout. How do you react? Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. I submitted my application through email. You should be transparent about your most recent earnings and be prepared to back up any salary requests. The interview process at DNATA is long and strenuous as there are many preliminary rounds. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. M.Roxas Highway The process took 3 days. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. Self-motivated individual and strongly believes in teamwork. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Often we will leave the tasks that we don't like for last in the act of procrastination. Upvote 14. First, we get everyone off to a common start. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. The first interview at dnata. Questions were about math, eye sight, english Grammer and passages but very tricky. "We recently had a big project within our work center. Learning how to respond when given a performance review or negative feedback is essential. dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments My experience was great during the interview session. Fax:+971 4 3166144, dnata Cargo The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. When workloads increase, stress levels do too. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. Hours:{%selectedMarker.openingHours%}. enva un correo electrnico a I applied online. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps I do this to ensure that the more complicated parts of my projects are taken care of right away. And lastly, do you have internal candidates who are also interviewing for this position?". Be sure to include capabilities that will potentially benefit this potential new employer. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". Maybe they were unmotivated or preoccupied with their personal life. We completed the project three days ahead of schedule. I was asked did I google it? We will get enough time to answer the question and no need to be hurry. ". - Is there any reason why you would not hire me? Dubai Simple and easy to understand the process. Assure the interviewer that you are most willing to comply with any form of background check they require. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. This was disgusting behavior from an interviewer to question my integrity. Disculpa The process took 4 weeks. Sorry I couldn't remember the acronym for one! Some roles require one or more of the . Nous sommes dsols pour la gne occasionne. It felt great to accomplish so much and receive recognition for my dedication. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. - What is your favorite part about working here? "For the past four years I have been working with ABC, in the private sector. Are there any particular courses you recommend that I take?". Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.".