Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. 0.749023 g At your request, we can mail you a new card with your balance restored, typically within 2 business days. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. After that, you need to tag on and off for each ride. /Tx BMC If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If your card is registered, contact us so we can block your card from further use. Will the toll lanes reduce traffic jams? You also would need to contact Stanford Transportation to request that your Go and/or Smart Pass be deactivated and new pass(es) loaded. Donations of tickets with unused value of less than $1 can be made to local non-profits. endstream endobj 171 0 obj <>/Subtype/Form/Type/XObject>>stream A: Many others are praying, as well. More riders tell of disappearing Clipper card balances If your card is registered, contact us so we can block your card from further use. o Discover . Ferry tickets and adult Clipper cards may be purchasedfrom terminal ticket machines in Larkspur, Sausalito, and San Francisco. Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. Ferry Fares & Payment | Golden Gate Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. We recommend that you do. endstream endobj 178 0 obj <>/Subtype/Form/Type/XObject>>stream Each time you tag on successfully, you should hear one beep. The smart chip in the card will verify that you have an active pass. What can I do with an online Clipper account? HD 0UR K(EP%xg:#6(=VU-zTqwn?p HD 0UR K(EP%xg:#6(=VU-zTqwn?p 2020, Metropolitan Transportation Commission. 0.749023 g Clipper card refund - Oakland Forum - Tripadvisor HD 0UR K(EP%xg:#6(=VU-zTqwn?p The app also needs to be loaded with cash value (it doesn't simply charge as you go, like you can with the Underground in London) - so calculate how much you're going to use. No they don't keep cash at the stations. This is the version of our website addressed to speakers of English in the United States. Then take a long joy ride on Caltrains. IMPORTANT: Clipper cards will hold funds for . Go Pass Clipper Transition FAQ | Stanford Transportation Include the card number in your description. Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. There is a $5 fee for this service. Registration is easy, and its free. Skip the side navigation menu and go to the main content. Tickets cannot be replaced if lost or stolen, cannot be exchanged, and are notrefundable. Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? /Tx BMC Refunds are subject to the fees in Section 10. It's just $3. If a Clipper card is not used for six months, it can be deactivated. So what you could do is to rack up a negative balance to offset the $3 fee. If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. endstream endobj 173 0 obj <>/Subtype/Form/Type/XObject>>stream -=9&_j?N3?vjUaFXpJ| 0 S, endstream endobj 213 0 obj <>/Subtype/Form/Type/XObject>>stream Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. EMC The old website used to show added values, ready to be activated, but no longer does. Any suggestions, or is this another way for a government-backed agency to abscond with my money? Pay it forward. 0 endstream endobj 200 0 obj <>/Subtype/Form/Type/XObject>>stream Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. Your session is about to expire due to inactivity. H*2T0T341f& Refunds are subject to the fees in Section 10. PDF Clipper Cancellation Form You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. If do not tag on and/or off, you will be subject to citation. /Tx BMC /Tx BMC Get Morning Report and other email newsletters. The Go Pass is a Caltrain-specific program, and the Go and Smart Passesare the only free transit passes available for Stanford affiliates at this time. Skip the side navigation menu and go to the main content. ClipperCard is your passport to campus and beyond! If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. No service to Chase Center atthis time,stay tuned for updates. All rights reserved. I understand I need to buy a Clipper card for $3, where the Clipper card is the stored fare card similar to MetroCard in NYC or Suica in Tokyo. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. Transit pass refunds are subject to transit agency approval. If you don't want to deal with that, just pay the $3 to get the card. hb``e``b Y8v $ _(f`ax!y[1igHee,t3mXP!u!Tf3l 3x.S(vOY73 Zl5r0; 4y 'gVlw?H65i\k|ZFKcE2.< If you have a question, please call (510) 464-6841. However, money added since then does not show on the account, as weve not used the cards. Go Passes are non-transferable and must be loaded onto a Clipper card belonging to the eligible commuter requesting the Go Pass. . If you are eligible for the VTA Smart Pass and have (or would like) a Smart Pass Clipper card, we encourage you to use the same Clipper card for both passes. Unfortunately, the Clipper Card doesn't allow that. EMC LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p 0 S, endstream endobj 207 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC EMC Oakland plans to unleash pothole blitz to fix notorious street damage, Los Gatos: Hundreds still without power as Black Road repair project finishes early, Dear Abby: I love my wife but I think I better get divorced, Dear Abby: My wife said she doesn't like it, but it's part of my life, Harriette Cole: She has gone too far with the remote work option, Bobcat seen using Highway 17 wildlife crossing hours after it opens, Authorities: Man bombed PG&E transformers in South San Jose, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, William backed Harry and Meghan's eviction, prefers brother never 'set foot in England again', Map in Murdaugh murder case: 5 deaths and a mysterious shooting, Ask Amy: I didn't ask for what I wanted, and I'm sad they couldn't guess, Miss Manners: I felt bad that they all skipped her baby shower -- and then I found out why, As Adderall shortage continues, DEA plans to limit some telemedicine prescriptions, House where JonBenet Ramsey was found dead listed for sale for almost $7M, Columbia University permanently drops SAT, ACT admissions requirement, The Waterbed Doctor: California retailer lays claim to retro bed with nearly 40 years of service, sales, Felonious Florida podcast: Missing teenage girl leads to several cases of child sex trafficking, Do Not Sell/Share My Personal Information. Home | Clipper /Tx BMC Please note that if you have a discounted card (senior, student, disabled), the Go Pass will not work on these cards. Yes, you can manage your account using the Clipper app and in your mobile wallet. As part of tuition and fees, all students pay $180 each semester for a "Gator Pass"this . Check with your favorite non-profit or charity organization to see if it accepts these small value tickets. /Tx BMC Stanford Transportation will automatically renew your Go Pass every four months and you do not need to take any action. There is a 50 cent surcharge per trip for paper tickets. Phone. They are. All rights reserved. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. endstream endobj 211 0 obj <>/Subtype/Form/Type/XObject>>stream o American Express You can add value, see what's on your card, and see recent transactions. Clipper is a regional transit card that can be used on all transit in the Bay Area. endstream endobj 201 0 obj <>/Subtype/Form/Type/XObject>>stream Here's what you need to know. Proper identification is not needed when purchasing a youth or senior/disabled ticket, but proper identification may need to be presented at the fare gate. endstream endobj 182 0 obj <>/Subtype/Form/Type/XObject>>stream If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. This can be more convenient and less expensive than buying a one-way or day-pass ticket at a station ticket machine. Riders will also be able to add enough fare to a paper ticket to exit a station using cash at the Addfare machineslocated inside the paid area of each station. Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com. Use the app to manage your cards. E\i\\ Orders will not load if your Clipper card balance is negative. Learn more about our privacy policy. endstream endobj 198 0 obj <>/Subtype/Form/Type/XObject>>stream https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. Refunds are subject to the fees in Section 10. Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. To get a refund, complete the Clipper Cancellation Form and send it to Clipper Customer Service along with your payment information. Please contact Clipper Customer Service at 877.878.8883 to request a . But alas, no longer on bART as they now wont let you exit like they used to. Tickets purchased using pre-tax dollars/Commuter Checks are not refundable due to federal restrictions of the Commuter Check program. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). For youth, seniors, people with disabilities and low-income adults. Once you register your card, you can report your Clipper card as lost or stolen to the Clipper Customer Service Center (877.878.8883 or TDD/TTY 711 or 800.735.2929), and they can block your card from further use and restore the balance on your new card. Key Clipper information translated to Chinese. Copyright 2023 Golden Gate Bridge, Highway and Transportation District. `qp8Wkdj434T) Y endstream endobj 212 0 obj <>/Subtype/Form/Type/XObject>>stream HR - Benefits - Pre-Tax Commuter Benefits | myUSF Monthly passes and multi-ride tickets, including the VTA Smart Pass, cannot be transferred. endstream endobj 172 0 obj <>/Subtype/Form/Type/XObject>>stream E\\y\F@B.THH!*o* If you purchased your Clipper card from a retail location, confirm that the provider activated the card. /Tx BMC You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account.
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